DigitalCrafts Office of the Ombudsman
Office of the Ombudsman
The Ombudsman staff is responsible for answering student inquiries and serving as a liaison between the student and the Institution departments where communication has broken down or is not yielding resolution. If problems occur, an Ombudsman staff member initiates a resolution of such problems and guides students through the Institution’s Grievance Procedure. Students may contact the Office of the Ombudsman at ombudsman@aiuniv.edu or (847) 586-4056.